Needham Air – Subiaco

This is the second time I have used Needhamair for my air conditioning needs and both experiences have been 5 star. I chose Needhamair to install a Mitsubishi ducted system in my new home near the beach 20 years ago. I was hugely impressed by their business back in 2006. I still live in that home and the system has performed perfectly over that time. However, nothing lasts forever. My system was showing some signs of ageing and performance had dropped off a little. It didn’t make economic sense to work on a system of this age, situated near the coast so I decided to, pre-emptively, replace the system. I obtained various quotes and advice for this job and Needhamair stood out in all aspects. They designed and proposed various systems, conducted a site visit and provided ample in-house and manufacturer’s specifications. It was so easy for me to compare and choose a suitable system and I know it will perform to a high standard. Thankfully, Needhamair still recommend and install Mitsubishi equipment. I had absolutely no hesitation in choosing this brand again. The installation process was, likewise, seamless. Great preparation and planning from the admin team meant there were no surprises on install day. The install team arrived on time. The supervisor introduced himself and crew, ran me through the whole process and answered all of my questions. The team executed this work with minimal disruption to me and were professional and courteous at all times. They were, obviously, very skilled and efficient in their craft and the work was completed within a day and the house was left spotless. At completion, I was given a thorough run through of the new system and had all of my queries addressed. I received a follow-up phonecall a few days later to check all was well. I was also sent all of the relevant handbooks and operating specs for my new system. I made the correct decision in engaging Needhamair a second time around. I am a very happy customer. I thoroughly recommend them.

Just had my ducted air-conditioning installed by Marty’s team of four plus another two electricians. They managed the work professionally and were polite throughout, really an impression to me. Design lead Chad coordinated the project and maintain a close communications with me for my questions and solutions. This the second air con I had from Needham, which is much moderner and efficient and easily to control. I had previously contacted few air con providers for this Job but I am so glad I chose Needham Air in the end.

I can’t speak too highly of this family owned and run business. They really care about their customers. They installed my Actron ducted reverse cycle air conditioner over 9 years ago and have serviced and maintained it for me each year. Its used almost daily, continuously 24/7 in summer and hasn’t missed a beat, until recently and it needed a repair. They were quick to respond with a fault diagnosis. Their very polite, respectful and efficient technician came back with the needed part and got us back up and running. Keep up the great work Needhamair !